Privacy Policy
SMS and Phone Number Protection
At Monarch and Maker, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your information.
Personal Information We Collect
We collect the following types of personal information:
Phone numbers when you opt in for SMS communications
Contact information submitted through our contact page
Information you voluntarily provide when requesting our services
How We Use Your Personal Information
We use your personal information for the following purposes:
To respond to your inquiries and service requests
To send SMS communications you have explicitly opted into
To provide the specific services you have requested
To maintain and improve our services
To comply with legal obligations
Information Sharing and Disclosure
We take your privacy seriously and maintain strict controls over your information:
SMS Consent: Your SMS consent is not shared with third parties for marketing purposes.
Limited Disclosure: We do not sell, rent, or trade your personal information to third parties.
Service Providers: We may share information with trusted service providers who assist in operating our website and services, subject to confidentiality agreements.
Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
Data Security and Protection
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure data storage systems
Regular security assessments
Access controls and authentication
Encryption of sensitive data
Your Rights and Choices
You have the following rights regarding your personal information:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of SMS communications at any time
Withdraw consent for data processing
To exercise these rights, contact us at clientservices@monarchandmaker.com.
Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements
Updates to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: clientservices@monarchandmaker.com
Accessibility
This privacy policy is available:
In the footer of every page on our website
Through links near consent checkboxes on web forms
Upon request in alternative formats
SMS Terms & conditions
Types of Messages
By opting into our SMS communications, you may receive:
Appointment reminders and confirmations
Order status updates and shipping notifications
Account security alerts
Service updates and notifications
Special offers and promotions (when explicitly opted in)
Message Frequency and Rates
Message frequency varies based on your account activity and preferences
Message and data rates may apply
Standard text messaging rates from your carrier will apply to our messages
Opting Out and Support
To stop receiving SMS messages at any time, text STOP to our number
For assistance with SMS messages, text HELP or visit our website at https://www.monarchandmaker.com or email clientservices@monarchandmaker.com
Last Updated: 2/14/2025